{"id":1407,"date":"2017-09-08T13:43:51","date_gmt":"2017-09-08T13:43:51","guid":{"rendered":"https:\/\/www.keos.co.at\/faq\/"},"modified":"2024-05-01T11:23:28","modified_gmt":"2024-05-01T11:23:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.keos.co.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-animated\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">FAQ<\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none fusion-animated\" data-animationType=\"fadeInLeft\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\"><img decoding=\"async\" width=\"600\" height=\"171\" title=\"faq\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2017\/09\/faq.jpg\" alt class=\"img-responsive wp-image-4951\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2017\/09\/faq-200x57.jpg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2017\/09\/faq-400x114.jpg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2017\/09\/faq.jpg 600w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:#ffffff;--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#016e84;--awb-title-font-family:&quot;Macondo&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-line-height:1.5;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-1407-1\"><div class=\"fusion-panel panel-default panel-21448bdbc6f19fed4 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_21448bdbc6f19fed4\"><a aria-expanded=\"false\" aria-controls=\"21448bdbc6f19fed4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#21448bdbc6f19fed4\" href=\"#21448bdbc6f19fed4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can you trim my own coin? <\/span><\/a><\/h4><\/div><div id=\"21448bdbc6f19fed4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_21448bdbc6f19fed4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, we can do it, UPON REQUEST and only after approval! However, out of conviction we do not work on solid gold and high-price coins (in particular coins issued from antiquity to the 18th century).<\/p>\n<p><img decoding=\"async\" class=\"wp-image-14528 aligncenter\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/02\/FAQ1.jpeg\" alt=\"\" width=\"446\" height=\"251\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/02\/FAQ1-200x113.jpeg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/02\/FAQ1-300x169.jpeg 300w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/02\/FAQ1-400x225.jpeg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/02\/FAQ1-600x338.jpeg 600w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/02\/FAQ1-768x432.jpeg 768w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/02\/FAQ1-800x450.jpeg 800w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/02\/FAQ1.jpeg 1024w\" sizes=\"(max-width: 446px) 100vw, 446px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-30f1905ec2f1432c4 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_30f1905ec2f1432c4\"><a aria-expanded=\"false\" aria-controls=\"30f1905ec2f1432c4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#30f1905ec2f1432c4\" href=\"#30f1905ec2f1432c4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is it possible to order a coin issued the year of my choice?<\/span><\/a><\/h4><\/div><div id=\"30f1905ec2f1432c4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_30f1905ec2f1432c4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, but not always. On certain coins, the year of issue is still legible at the end of the cut. So it is sometimes possible to acquire a coin issued on your year of birth, marriage or other. Do not hesitate to contact us!<\/p>\n<p><img decoding=\"async\" class=\" wp-image-6805 alignleft\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr.jpg\" alt=\"\" width=\"298\" height=\"168\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr-200x113.jpg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr-300x169.jpg 300w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr-400x225.jpg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr.jpg 448w\" sizes=\"(max-width: 298px) 100vw, 298px\" \/><img decoding=\"async\" class=\"wp-image-6924 alignleft\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr-2.jpg\" alt=\"\" width=\"149\" height=\"167\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr-2-200x225.jpg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr-2-267x300.jpg 267w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr-2-400x450.jpg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr-2-600x675.jpg 600w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnze-mit-Pr\u00e4gejahr-2.jpg 768w\" sizes=\"(max-width: 149px) 100vw, 149px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-77bd2ba122cf9114b fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_77bd2ba122cf9114b\"><a aria-expanded=\"false\" aria-controls=\"77bd2ba122cf9114b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#77bd2ba122cf9114b\" href=\"#77bd2ba122cf9114b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are KEOS only available as pendants?<\/span><\/a><\/h4><\/div><div id=\"77bd2ba122cf9114b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_77bd2ba122cf9114b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>On order, most KEOS can also be made in form of earrings, pin or bracelet charm. Recently we are also offering every coin with a leather bracelet (leather color of your choice) or on a handmade stainless steel bracelet (tailor made and on order)!<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-16752\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armband.jpeg\" alt=\"\" width=\"261\" height=\"274\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armband-200x209.jpeg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armband-286x300.jpeg 286w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armband-400x419.jpeg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armband-600x628.jpeg 600w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armband.jpeg 611w\" sizes=\"(max-width: 261px) 100vw, 261px\" \/>\u00a0 \u00a0\u00a0<img decoding=\"async\" class=\"alignnone wp-image-16759\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armreif.jpeg\" alt=\"\" width=\"272\" height=\"272\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armreif-66x66.jpeg 66w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armreif-150x150.jpeg 150w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armreif-200x200.jpeg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armreif-300x300.jpeg 300w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armreif-400x400.jpeg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armreif-600x600.jpeg 600w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2021\/11\/Armreif.jpeg 640w\" sizes=\"(max-width: 272px) 100vw, 272px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fd5cc72bef1a1034a fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fd5cc72bef1a1034a\"><a aria-expanded=\"false\" aria-controls=\"fd5cc72bef1a1034a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#fd5cc72bef1a1034a\" href=\"#fd5cc72bef1a1034a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can you manufacture in large series (&gt; 5 units of a same coin)? <\/span><\/a><\/h4><\/div><div id=\"fd5cc72bef1a1034a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fd5cc72bef1a1034a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, we can do it, UPON REQUEST and only after approval!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-053879a0c115394db fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_053879a0c115394db\"><a aria-expanded=\"false\" aria-controls=\"053879a0c115394db\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#053879a0c115394db\" href=\"#053879a0c115394db\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Should I prefer a leather cord or a metal necklace? <\/span><\/a><\/h4><\/div><div id=\"053879a0c115394db\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_053879a0c115394db\"><div class=\"panel-body toggle-content fusion-clearfix\">Both are of course possible! However, from experience, we recommend a skin-friendly leather cord rather than a necklace of white metal (even plated). Not applicable if you use a chain in solid silver or gold.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-83ca0bebbecda0423 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_83ca0bebbecda0423\"><a aria-expanded=\"false\" aria-controls=\"83ca0bebbecda0423\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#83ca0bebbecda0423\" href=\"#83ca0bebbecda0423\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Where can I get a matching leather cord? <\/span><\/a><\/h4><\/div><div id=\"83ca0bebbecda0423\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_83ca0bebbecda0423\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Our KEOS coins are implemented with a black, brown, turquoise, green or red leather cord according to your preference and the colored clasp (end parts + carabiner) matching with the coin (please note that a surcharge of 5.00 EUR applies for all KEOS with a value below 50.00 EUR). Just let us know your neck size in CM and your favorite color!<\/p>\n<p>Our silver coins are fitted with a silver eyelet (.925). On request we can optionally offer you a silver clasp (.925) at a price of 10.00 Euros.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-7541 aligncenter\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/10\/Lederb\u00e4nder-Web-2.jpg\" alt=\"\" width=\"448\" height=\"336\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/10\/Lederb\u00e4nder-Web-2-200x150.jpg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/10\/Lederb\u00e4nder-Web-2-300x225.jpg 300w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/10\/Lederb\u00e4nder-Web-2-400x300.jpg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/10\/Lederb\u00e4nder-Web-2.jpg 448w\" sizes=\"(max-width: 448px) 100vw, 448px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6d9dc2c19aa627d1e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6d9dc2c19aa627d1e\"><a aria-expanded=\"false\" aria-controls=\"6d9dc2c19aa627d1e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#6d9dc2c19aa627d1e\" href=\"#6d9dc2c19aa627d1e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I achieve an efficient cleaning and conservation? <\/span><\/a><\/h4><\/div><div id=\"6d9dc2c19aa627d1e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6d9dc2c19aa627d1e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Over time, each coin will lose its luster (it is a normal physical reaction of the metal with the air and the body). A regular cleaning with a gentle brush (e.g., an old toothbrush) under lukewarm tap water and the use of classic hand soap gives good results and helps to maintain the luster.<\/p>\n<p>In case of stronger corrosion, we recommend to use a microfiber cloth and a liquid metal lustre (except for aluminum and silver coins). Aluminum and silver coins can be treated with cleaning agents specific to aluminum or silver and thus retain their luster.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-18116 aligncenter\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1.jpeg\" alt=\"\" width=\"358\" height=\"280\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1-200x156.jpeg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1-300x235.jpeg 300w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1-400x313.jpeg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1-600x469.jpeg 600w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1-768x601.jpeg 768w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1-800x626.jpeg 800w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1-1024x801.jpeg 1024w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1-1200x939.jpeg 1200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1-1536x1202.jpeg 1536w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Seife-1.jpeg 1837w\" sizes=\"(max-width: 358px) 100vw, 358px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-3b698e3ac063917a1 fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3b698e3ac063917a1\"><a aria-expanded=\"false\" aria-controls=\"3b698e3ac063917a1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#3b698e3ac063917a1\" href=\"#3b698e3ac063917a1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What about shipping? <\/span><\/a><\/h4><\/div><div id=\"3b698e3ac063917a1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3b698e3ac063917a1\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The standard delivery is made by priority mail (registered mail) with padded envelope. The shipping costs for a coin (or up to 500gr) are 7.00 EUR in Austria; 15.00 EUR to the rest of Europe; 20.00 EUR in all other countries of the world. A consignment by courier service (for example, DPD \/ GLS \/ DHL) is also possible on request with extra charge.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-18123\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Post-Logo.png\" alt=\"\" width=\"206\" height=\"147\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Post-Logo-200x143.png 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Post-Logo-300x214.png 300w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Post-Logo-400x285.png 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Post-Logo-600x428.png 600w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2022\/06\/Post-Logo.png 701w\" sizes=\"(max-width: 206px) 100vw, 206px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-1611de0bb6e9fed6e fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1611de0bb6e9fed6e\"><a aria-expanded=\"false\" aria-controls=\"1611de0bb6e9fed6e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#1611de0bb6e9fed6e\" href=\"#1611de0bb6e9fed6e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Which payment methods apply? <\/span><\/a><\/h4><\/div><div id=\"1611de0bb6e9fed6e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_1611de0bb6e9fed6e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We accept the following credit and debit cards without extra fee: MasterCard\u00ae, Visa\u00ae, V-Pay\u00ae, Maestro\u00ae, Apple Pay\u00ae, Google Pay\u00ae, American Express\u00ae, Diners Club\u00ae, UnionPay\u00ae and Discover\u00ae. Bank transfers are also accepted. In both case an advance payment is required.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-21260 aligncenter\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp.jpeg\" alt=\"\" width=\"648\" height=\"320\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp-200x99.jpeg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp-300x148.jpeg 300w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp-400x198.jpeg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp-600x297.jpeg 600w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp-768x380.jpeg 768w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp-800x396.jpeg 800w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp-1024x507.jpeg 1024w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp-1200x594.jpeg 1200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2024\/05\/SumUp.jpeg 1308w\" sizes=\"(max-width: 648px) 100vw, 648px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6b6dd153b88a2f578 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6b6dd153b88a2f578\"><a aria-expanded=\"false\" aria-controls=\"6b6dd153b88a2f578\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#6b6dd153b88a2f578\" href=\"#6b6dd153b88a2f578\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I exchange or return my order? <\/span><\/a><\/h4><\/div><div id=\"6b6dd153b88a2f578\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6b6dd153b88a2f578\"><div class=\"panel-body toggle-content fusion-clearfix\">Basically both are not possible (except in case of a justified claim).<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-759c7972c08ce12c7 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_759c7972c08ce12c7\"><a aria-expanded=\"false\" aria-controls=\"759c7972c08ce12c7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#759c7972c08ce12c7\" href=\"#759c7972c08ce12c7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I still have old coins, are you interested?<\/span><\/a><\/h4><\/div><div id=\"759c7972c08ce12c7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_759c7972c08ce12c7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, we can according to our needs buy some of your coins at the market price. Do not hesitate to contact us for a free evaluation!<\/p>\n<p><img decoding=\"async\" class=\"wp-image-6846 aligncenter\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnzenkonvolut.jpg\" alt=\"\" width=\"380\" height=\"285\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnzenkonvolut-200x150.jpg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnzenkonvolut-300x225.jpg 300w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnzenkonvolut-400x300.jpg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnzenkonvolut-600x450.jpg 600w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnzenkonvolut-768x576.jpg 768w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnzenkonvolut-800x600.jpg 800w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2019\/07\/M\u00fcnzenkonvolut.jpg 1024w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c8b759609e01bb28b fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c8b759609e01bb28b\"><a aria-expanded=\"false\" aria-controls=\"c8b759609e01bb28b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1407-1\" data-target=\"#c8b759609e01bb28b\" href=\"#c8b759609e01bb28b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is it allowed to saw up coins?<\/span><\/a><\/h4><\/div><div id=\"c8b759609e01bb28b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c8b759609e01bb28b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"font-weight: 400;\">Sawing up legal tender such as coins is not a punishable offense in Austria. However, it should be noted that any change from the original condition makes the coin worthless as a means of payment. (Source: M\u00fcnze \u00d6sterreich AG)<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none fusion-animated\" data-animationType=\"fadeInRight\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\"><img decoding=\"async\" width=\"600\" height=\"600\" title=\"keos-03\" src=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2017\/09\/keos-03.jpg\" alt class=\"img-responsive wp-image-4885\" srcset=\"https:\/\/www.keos.co.at\/wp-content\/uploads\/2017\/09\/keos-03-200x200.jpg 200w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2017\/09\/keos-03-400x400.jpg 400w, https:\/\/www.keos.co.at\/wp-content\/uploads\/2017\/09\/keos-03.jpg 600w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1407","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.keos.co.at\/en\/wp-json\/wp\/v2\/pages\/1407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keos.co.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.keos.co.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.keos.co.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keos.co.at\/en\/wp-json\/wp\/v2\/comments?post=1407"}],"version-history":[{"count":30,"href":"https:\/\/www.keos.co.at\/en\/wp-json\/wp\/v2\/pages\/1407\/revisions"}],"predecessor-version":[{"id":21267,"href":"https:\/\/www.keos.co.at\/en\/wp-json\/wp\/v2\/pages\/1407\/revisions\/21267"}],"wp:attachment":[{"href":"https:\/\/www.keos.co.at\/en\/wp-json\/wp\/v2\/media?parent=1407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}